FAQ

How can I track my order?

 You can track your order at anytime HERE.

Once your order ships, you will receive an email containing your tracking number. If for any reason you have not received your shipping confirmation email and your order date is past 10 business days, please let us know by emailing info@wellhomemarket.com. We will be happy to find out what exactly is going on with your order.

What is Wellhomemarket warranty policy?

 We stand by the quality of our products. All Wellhomemarket products are warranted against manufacturing defects for a full year.  If you have any issues, please fill out our warranty form and our customer service team will respond to your request as soon as possible.

I made a mistake. Can I change my order?

We strive to process orders as quickly as possible. But we will try to accommodate any order change. The quickest way to get a hold of us is by emailing us at info@wellhomemarket.com. Please be sure to include your order number and to let us know what changes need to be made. We will be sure to let you know, as quickly as possible, whether we were able to make the wanted changes.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal for online orders.

How do I know if my order has shipped? Can I track it?

Once your order ships, you will receive an email containing your tracking number. If for any reason you have not received your shipping confirmation email and your order date is past 10 business days, please let us know by emailing info@wellhomemarket.com. We will be happy to find out what exactly is going on with your order. Track your order here.

Who pays for international import taxes?

International orders may be subject to import duties and taxes on receipt of the package in the destination country. The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, Wellhomemarket has no control over these charges. Customs determines these charges and Wellhomemarket has no way of knowing what these charges may be. Wellhomemarket is not responsible for any actions taken by customs or the chosen package delivery service.